FAQ

Q: How can I purchase this item?

   A:  Our products are specifically designed for distributors, wholesalers, and retailers. We do not sell directly to end consumers.

         If you fall within our target customer category, please send us an inquiry. We will assist you in developing purchasing plans and guide you through the import process.

Q: Can I mix different items from your store in a single order?

  A: Absolutely! Most baby product wholesalers and retailers understand the need to offer a diverse range of items to their customers. The products listed on our website represent just a selection of our hot and new offerings. You are welcome to contact us with additional items you wish to purchase, and we can provide you with pricing information or source them for you. Please visit our website at www.yiwupurchasingagent.com for details on our sourcing service.

      Furthermore, by consolidating your purchases with different items from one supplier, you can enjoy the added benefit of reduced shipping costs. Our combined shipping option can save you 10-30% on shipping fees.

Q：Are the items ready to ship?

   A: Approximately 60-70% of the items listed on our website are ready for immediate shipment. If brand or logo specifications are not a priority for you, these ready-to-ship items offer lower minimum order quantities (MOQs).

       We can dispatch these items within 2-3 working days, and you can expect delivery in 5-7 working days via air shipping. This is an ideal approach for testing new designs and maximizing your budget efficiently.

Q：How can I obtain a sample from your store?

A: To request a sample, simply send us an inquiry about the specific design you need. We will then provide you with the price and shipping cost. Once payment is confirmed, we will send the sample to you.

    Typically, for ready-to-ship quality samples, we can dispatch them within 2-3 working days. The cost for such samples is usually 2-3 times the wholesale price. For customized samples, the process may take 7-10 working days, and the price will be determined based on the sample.

For our regular buyers, we offer the opportunity to receive free samples. Please contact us for more details on our sample policy.

Q: How can I add my logo to the product?

   A: Absolutely! With over 10 years of experience in OEM production, we offer a wide range of customization options for you. Not only can you add your logo, but you can also modify various aspects such as fabric, print, packaging, accessories, or create your own unique design once your minimum order quantity (MOQ) is met.

       Please don’t hesitate to reach out to us if you have any specific requirements. We are here to guide you through the entire customization process and ensure your satisfaction.

Q: Do your products have quality certifications such as CPC/CE?

A: Quality is a top priority for our products. Our ready-to-ship items come from factories with ISO, BSCI, or SEDEX certifications. Our products are manufactured in compliance with quality standards such as CPC/CE or EN71.

     If you require specific certifications for selling purposes, we can provide them for certain items or assist with relevant testing. We have a rigorous quality control system in place, and you can find more details in our  introduction.

Q: Can I buy from you if I do not have an import permit?

A:  Absolutely! we are warmly welcome offline whoelsaler or retailers even you do not imported from overseas before. with our end to end logistics management, we will do all the import process and pay duty for you.

     you only need to wait the orders at home. you can focus on your customers and free of a lot of permit and import job.

Q: What is your quality assurance policy?